FAQ « ¡Nos preocupa la privacidad!

¡Nos preocupa la privacidad!

Somos plenamente conscientes de que, al hacer una compra a través de la web, usted confía en nuestra discreción. Es por ello que tomamos todas las precauciones posibles para garantizar su privacidad. No compraríamos a través de una web que no garantizara nuestra privacidad. ¿Por qué tendría que hacerlo usted?

Al encargar semillas de cannabis o cualquier otro producto de esta web, puede contar con que nosotros le ofreceremos unos métodos de pago completamente seguros y enviaremos nuestros pedidos en un discreto y robustamente acolchado sobre de papel marrón.

Otro aspecto importante que cabe mencionar es que estamos situados en los Países Bajos, de modo que puede dar por seguro de que su privacidad está protegida por la mejor legislación del mundo en este apartado.

Haga clic en cualquiera de las preguntas siguientes para obtener más información específica sobre nuestras maneras de proteger su privacidad.

How secure / easy / discrete / fast are the different methods of payment?

For you convenience we have listed our most important payment methods and gave them a rating in the table below. The ratings give you a good idea on how discrete, easy and secure a payment method is. We also included a rating based on the speed of a payment method so you can easily make a choice based on your personal preference.

 Payment Methods
 Credit Card        
 Bank Transfer        
 Cash Registered Post        

Credit card
All credit card transactions and all information pertaining to them are handled by the servers of our payment provider and encrypted using 128-bit SSL certificates. We do not have access to cardholder information and no credit card details are ever passed unencrypted. You can be completely secure in the knowledge that no credit card information can be examined, used or modified by ourselves nor by any third parties who might attempt to gain access to sensitive information.

Bank transfer
Paying by bank transfer is the second best payment method. Paying by direct bank transfer is very discrete, although somewhat less than paying by credit card. It is still fast, but since this method is not automated it will require extra steps as compared to paying by credit card.

Use this option only if the two methods described above are not possible. Sending money by mail, even insured mail, is far from safe and therefore we cannot be held liable for any payments lost in transit. We offer this option because many customers request it, but we do not recommend sending cash by mail..

Cash on Delivery
This option is only available for customers residing in the Netherlands. It is a very safe option, as the amount is paid in full to TNT Post at the time of delivery, and only upon receipt of your order. Please note that TNT Post only accepts payment by debit card (PIN).

What do packages look like when they are mailed?

We understand that our customers rely on our discretion. Because we value the privacy of our customers, all our products are sent in a discrete and sturdy padded brown paper envelope.

This unobtrusive protective packaging assures both the quality of the products inside and the privacy of our customers.

As you can see in the image above, there are no company logos or advertising on the envelope and we guarantee our customers that there will be absolutely no reference to cannabis or related subjects on the exterior of our packaging. The address which now says Ganja street will obviously be replaced with your address.

You are a 100% guaranteed that nobody will be able to see what is inside unless they break the seal and open the package.

How will my purchase appear on my credit card or bank statement?

Your credit card / bank statement will NOT show any reference to cannabis. The name that will appear on your statement will be SSB Holland, so nobody will be able to tell what you have bought or where you bought it.

Can I have my order shipped to a P.O. Box address?

Standard International and Registered mail can be delivered to PO Boxes. Registered post will require a signature from a staff-member at the PO Box depot.
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